Installation FAQ

Installing a pre built board get status ERROR, What do I do?

Go to Customization > Scripting > Scripts
Find the scheduled script SCB Create Board From JSON SS
Open Execution Log
Look for Rows with type Error and find the latest of those
Look at the Details column and see if you can understand what the problem is.

Known Errors

SSS_INVALID_SRCH_SETTING

This message means that you probably have different settings in Enable features in the source environment and the target environment.

Solution 1
Make sure the settings is the same.

Solution 2 (if solution 1 is not an option)
Open the imported file
Go to Documents > Files > Files Cabinett
Open folder Suitebundles > Bundle 371010 > CRM Boards - To Be Imported
Download the Board configuration file that you try to install
Open the file (open with an editor that handles json format)
In the code you will find the search that is part of the board
Here you will see that there is a Settings block

Update the file, empty settings so it looks like this

Save your updated file with your initials as an extension after closing bracket.
Pipeline Board_[68382_8]DR.txt

Upload the file to the file cabinett.

Re run the Board installation.